“What does this even mean?”

As I work with a lot of clients whose sites have gotten hacked or infected, I get to see a lot of e-mails from the support staff at various major hosting companies. Our first introduction typically starts with the client forwarding me a notice from the hosting...

Your Website is Super Slow Because …

"Why is my site so slow?" is a question I get asked a lot. It’s not always an immediate thing — sometimes a site slows down over time, or after some changes have been made. But in general, there are a few things that nearly always contribute to a...

A Sad Tale of Webhosting Caution

A friend of mine went to his website to log in the other day, and all he saw was this: Without so much as an e-mail, his "lifetime plan" at his web hosting company went down in flames, with only the hint that they might be able to find his data if he...

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